Job Opportunity: Service Incharge – Commercial EV Vehicles
📍 Company: Laxmi Commercial Vehicles Pvt. Ltd.
🔗 Authorized Distributor of SML ISUZU in Nepal
📨 Apply Now: Send your CV to vacancy@laxmiautocomp.com
🔧 Role Overview
Laxmi Commercial Vehicles Pvt. Ltd. is looking for a dynamic and experienced Service Incharge – Commercial EV Vehicles to oversee the complete after-sales service operations. This role is crucial in ensuring customer satisfaction, improving service quality, supporting dealer operations, and reducing vehicle downtime for fleet operators.
🎓 Qualifications
- Bachelor’s degree or diploma in Mechanical Engineering, Automotive Technology, or a related field (Master’s degree preferred).
- Minimum of 5 years of experience in automotive service/repair, preferably in commercial EV.
- In-depth knowledge of EV systems, diagnostics, batteries, and controllers.
- Strong communication, leadership, and problem-solving skills.
- Ability to thrive under pressure and in collaborative team settings.
- Proficient in Microsoft Office Suite.
📋 Key Responsibilities
- Achieve Service Center Sales Targets by enhancing after-sales performance and growing the Commercial EV service footprint through direct and dealer networks.
- Monitor and expand Spare Parts Sales (retail and wholesale), ensuring consistent availability of critical EV components like batteries, chargers, and controllers.
- Oversee Repair Order (RO) processes with a focus on EV diagnostics, battery checks, and charging system troubleshooting.
- Improve first-time fix rates and reduce repeat repairs by implementing standardized EV service protocols and upskilling technicians.
- Manage EV spare parts inventory, accurately forecast demand, and minimize downtime for fleet operators through effective stock planning.
- Ensure all service documentation is accurate and aligns with high-voltage safety protocols, SOPs, OEM standards, and regulatory requirements.
- Support dealer network with EV readiness programs, including training, infrastructure assistance, and service promotions.
- Lead customer satisfaction initiatives by collecting feedback and continuously improving service delivery.
🚀 Why Join Us?
As Nepal transitions to clean energy mobility, this is your opportunity to be part of a rapidly evolving commercial EV sector. At Laxmi Commercial Vehicles, you’ll work with industry-leading technology and a dedicated team committed to innovation, quality, and sustainability.