Position: IT & Business Support Associate
Level: Assistant to Supervisor
Company: NMB Capital Limited
Application Deadline: 18th July 2025
Location: [Insert location if needed]
Job Overview
NMB Capital Limited is seeking a dynamic and motivated individual for the position of IT & Business Support Associate. This role is ideal for someone who is passionate about IT infrastructure, support, and digital transformation in the financial services sector.
Key Responsibilities
A. Infrastructure & Network Management
- Ensure smooth operation and maintenance of servers, LAN, intranet, network connectivity, and CCTV.
- Diagnose and resolve hardware, software, and network issues.
- Manage daily backups and perform restoration testing (UAT) as required.
B. User Support & IT Security
- Provide day-to-day IT support to internal users.
- Manage user access control and account creation (System X, RTA/DP, Mero Share).
- Implement and enforce IT policies, and maintain necessary documentation.
C. Procurement & Vendor Management
- Support the IT budgeting process and assist in procurement of IT assets.
- Collect and evaluate vendor quotations; coordinate equipment repairs and upgrades.
- Handle renewal of IT-related service agreements.
D. Website & Digital Transformation
- Update and manage website content; liaise with hosting service providers.
- Assist in implementing digital transformation initiatives.
E. CDSC (Central Depository System) Operations
- Manage BO/DEMAT file transfers and troubleshoot failed transactions.
- Coordinate with CDSC’s IT team to ensure system functionality.
Eligibility Criteria
- Bachelor’s degree in BIM, BIT, or any other IT-related field from a recognized university.
- Minimum of First Division or CGPA 3.00 (out of 4.00).
- Relevant work experience in IT support or systems management will be an added advantage.
- Age not exceeding 30 years as of 18th July 2025.